The Seed Guy Return & Refund Policy
Our 30-Day Seed Assurance
At The Seed Guy, we want you to feel as confident in your purchase as you do when you’re planting your first row of the season. We understand that sometimes plans change, and we are here to ensure you are treated with the same honesty and fairness that we’ve built our family business on.
Return Details
✅ Condition of Seeds:
Because seeds are a living, consumable product, returns must be unopened, in their original packaging, and in the same condition you received them. This ensures the integrity of the heritage genetics for the next grower.
✅ How to Start a Return:
Simply reach out to us through our contact page. We’ll guide you through the process personally—no automated machines, just real folks.
✅ Return Shipping:
The customer is responsible for the return shipping costs. We recommend using a trackable shipping service to ensure your seeds make it back to our barn safely.
✅ Refunds:
Once we receive and inspect your returned items, we will process your refund back to your original payment method.
Our Commitment to You
✅ Success is the Priority:
While we cannot accept returns on seeds that have already been opened or planted (as we cannot control the soil, weather, or mother nature once they leave the packet), your success is our priority. If you ever have a concern about your germination or a specific variety, please reach out. We are a family-owned Arkansas company with an A+ BBB rating, and we will always do our best to make it right for our gardening family.